Hey flower lover! We know how much joy a beautiful bouquet can bring, and we’re here to make sure your experience is as delightful as possible. While some situations are out of our control, we’ve crafted this policy with care and a sprinkle of empathy to keep you smiling.

1. Refunds on Cancellations
We understand that plans can change, but unfortunately, we don’t offer refunds for canceled orders. Instead, we’ll issue you a credit note valid for 3 months from your order date. Think of it as a little promise for a future bloom-filled day! 🌼

2. When Your Flowers Need a Little Tender Love Care.
If your blooms start looking tired and wilt within 24 hours—despite your loving care—don’t worry, we’ll make it right. Just send an email to hello@superbloomish.com with:

• A picture of the flowers (we want to see what’s going on!).
• Your order reference.

We’ll send a fresh bunch your way because your happiness is as important to us as your flowers’ freshness.

3. Nature’s Little Quirks
Flowers aren’t made on an assembly line—they’re nature’s handcrafted beauties! Occasionally, they might look a little different than what you see in the pictures, but that’s all part of their charm. Rest assured, we’ll always do our very best to deliver blooms that make you smile.

We’re committed to spreading joy and creating beautiful moments with every bouquet. If you have any questions or concerns, our friendly team is just an email or message away. Thank you for choosing us to add a touch of nature to your life! 🌺